Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center section incorporated into nuWebHosts’s Website Control Panel. It includes a comprehensive repository with regularly asked questions and comprehensive how–to articles prepared by our qualified client support team.

  • Top quality support service

  • Instructional Videos

  • We have compiled a collection of how–to video tutorials that visually explain how to tackle a common issue associated with your Linux hosting account. You can find the instructional video clips in the Help Center.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer support service and a sixty–minute support ticket response time guarantee. Our qualified customer service technicians will be online around the clock to attend to your enquiries and to troubleshoot any issue that you may encounter. Simply send a help request from the Help Center section and we’ll respond momentarily.