Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help team is taught to fairly quickly deal with all Linux hosting users’ queries and assistance demands. Via our ticket system, you will be able to send your inquiry and a support staff representative will likely get back to you in less than max 1 hour. In reality, practice has confirmed that the ordinary solution time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time needed. Our team of employees will undoubtedly be on–line for you 24x7x365 to react to all your issues and to deal with any concern you might have. You can easily send us a help and support ticket from your Website Control Panel or send us an e–mail message at any time. Furthermore, on working days, you can ring us or take advantage of the online chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel includes a thorough know–how base which is included in all sections. In each part, you’ll find a Help press button that will load for you a group of step–by–step guides on how to work with a certain option or perform a selected action. Additionally, we have generated guide training videos in an effort to get a better idea of the Control Panel’s interface.