Despite the fact that this is not the mainfactor to recognize a reliable hosting supplier from a bad one or a reseller from an actual provider, the option to call and consult with a live person is an indicator that you aren't working with a one-person company and that you can reach someone if you're looking for assistance. The telephone support for website hosting services may vary from basic to professional, thus the issues which can be resolved with a call differ based on the service provider. In the general case, these matters are simpler and include billing or first level tech issues because more complex problems usually require a support ticket where both you and the sysadmins can follow the proceedings with a particular issue. However, having the option to call your service provider will save you considerable time and efforts for the countless small issues which may eventually show up at the time you manage your hosting account.

Phone Support in Hosting

Our hosting plans feature phone support fourteen hrs a day even on public holidays, so if you do not have an account yet, you're able to give us a call and learn more about our services or if we meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so you're able to contact the number that is closer to you. In case you're a current customer, we can assist you promptly with all of the general and billing matters and with various technical issues in order to save you time and efforts - we are aware of the fact that often it is quicker to consult with a live person and get things done right away. Certainly, some matters simply cannot be resolved on the phone, so in such a case you are able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We offer live telephone support 14 hours daily as a part of the support services for every single semi-dedicated server package that we provide. Due to the fact that some issues are more complex and time-consuming, you'll have to open a support ticket if you experience such an issue, still for all general, billing or minor tech issues you can always call us and we'll help you in a timely manner so as to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you can find out if you can host your websites on our top-notch cloud platform or you will be able to get any other general information about our semi-dedicated solutions. We have local phone numbers in the United States, Great Britain and Australia plus a global number, which means that you can call the one which is nearer to where you live.