The service uptime is commonly overlooked by many people as they are searching for a new hosting provider, but it can often be a lot more important compared with the actual plan attributes. It won't matter how good a plan is if the sites hosted in the account are unavailable for extended periods of time. This type of downtimes are generally penalized by search engines like yahoo, not mentioning the fact that website visitors will most likely not go back to a web site they experience difficulties with. For that reason, it is essential to check out the stability of the web hosting service before getting a new account so as to be certain that the prosperity of your Internet sites won't depend on third-party elements, but entirely on their content and on your marketing and advertising campaigns.

Service Uptime Guarantee in Hosting

All our hosting plans include a 99.9% service uptime guarantee. We are able to reach that goal by using an innovative cloud hosting platform where each individual service (files, e-mails, databases, and so on.) has its own cluster of web servers. We don't run everything on one web server as most providers do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your websites. If one machine fails, the other ones inside the cluster will take over in order to enable continuous functioning of the sites. To prevent infrastructural issues, our web server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a team of skilled professionals overseeing the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Hosting

When you purchase a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a modern cloud hosting platform with a load-balancing system that virtually eradicates any kind of downtime. The files, e-mail messages, statistics and databases are all managed by their own sets of servers, so even when there is an issue one machine, your internet sites will not be affected whatsoever. This enables us to provide a much more stable web hosting service in comparison with companies that run everything on a single server where a problem with a single service can take the entire server down. In order to avoid infrastructure troubles, our data centers employ a number of Internet providers and powerful diesel generators, so whatever happens, the machines will keep running without any disturbances and your Internet sites will remain operational. Any software troubles are going to be dealt with immediately by our proficient team of professionals which monitor all servers 24/7.

Service Uptime Guarantee in Dedicated Hosting

If you purchase a dedicated server from us, we guarantee that it will be operational at least 99.9% of the time. In the first place, your hosting server is going to be assembled with new and meticulously tested hardware components and we'll not do any compromises with that. Our data center in the center of Chicago offers powerful diesel backup generators, so even in the case of an electrical outage your web server will still be working and with a number of redundant Internet providers, your websites will be available if there's any connectivity difficulty. In case of any unanticipated conditions, we have experienced sysadmins that keep an eye on all hosting servers constantly and they can react instantly to eliminate the problem in a very timely manner. Last but not least, our servers have hardware and software firewalls to stop the undesired traffic in the case of a DDoS attack.